1. Acceptance of terms
These Terms of Service (“Terms”) govern your use of this website and the digital services provided by CH NET GUARD (“we”, “us”, “our”). By accessing this website or engaging our services, you agree to be bound by these Terms.
If you do not agree, please do not use this website or engage our services.
2. Description of services
CH NET GUARD provides digital services including, without limitation:
- Custom web design and development
- Digital marketing & advertising campaigns
- Dropshipping and e-commerce store setup
- Cyber security consultancy, audits, and managed protection
The exact scope, deliverables, and timeline of any engagement will be defined in a written quote, statement of work, or contract (the “Engagement Document”).
3. Quotes and contracts
Quotes issued through this website or via email are valid for [CHNG_PLACEHOLDER — quote validity, typically 30 days] from the date of issue, unless otherwise stated.
A binding contract is formed only when the Engagement Document is signed by both parties (or accepted in writing by email) and the deposit, where applicable, has been paid.
4. Client obligations
To enable us to deliver the services, you agree to:
- Provide accurate, complete, and timely information, content, and access credentials.
- Respond to requests for feedback and approvals within the agreed timeframes.
- Ensure you have the rights to all materials (logos, copy, images) you supply.
- Comply with all applicable laws relating to your business and any data we process on your behalf.
Delays caused by late feedback or missing materials may extend the project timeline accordingly.
5. Payment terms
Unless otherwise stated in the Engagement Document:
- A non-refundable deposit of [CHNG_PLACEHOLDER — typical deposit %] is due before work begins.
- The balance is invoiced upon delivery, payable within [CHNG_PLACEHOLDER — net payment days] days.
- Prices are quoted in [CHNG_PLACEHOLDER — currency, e.g. EUR] and exclude VAT unless stated.
- Late payments accrue interest at the statutory rate (in Italy: D.Lgs. 231/2002; in Sweden: Räntelagen; in Switzerland: art. 104 CO).
- We may suspend services on accounts more than 30 days overdue.
6. Intellectual property
Pre-existing IP
Each party retains ownership of any intellectual property it owned before or developed independently of the engagement, including reusable code libraries, frameworks, methodologies, and tools.
Custom deliverables
Upon full payment, you receive a perpetual, worldwide licence (or, where specified, full ownership) of the custom deliverables produced specifically for you under the Engagement Document.
Portfolio rights
We reserve the right to display non-confidential portions of the delivered work in our portfolio, case studies, and marketing materials, unless you specifically opt out in writing.
Third-party assets
Third-party assets (fonts, stock photos, plugins) remain subject to their original licence terms.
7. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the services, and to use such information only for the purposes of the engagement. This obligation survives termination of the engagement for a period of [CHNG_PLACEHOLDER — typically 3 to 5 years].
Personal data is additionally protected by our Privacy Policy.
8. Warranties & disclaimers
We warrant that the services will be performed with professional skill and care, in accordance with industry standards. We will correct, free of charge, any defect reported within [CHNG_PLACEHOLDER — warranty period, typically 30–90 days post-delivery] of delivery.
Beyond this express warranty, the website and services are provided “as is”. To the maximum extent permitted by applicable law, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee any specific business outcome such as sales figures, search-engine rankings, conversion rates, or advertising ROI, as these depend on factors outside our control.
9. Limitation of liability
To the maximum extent permitted by law:
- Our total aggregate liability under or in connection with any engagement is limited to the fees paid by you under the relevant Engagement Document in the 12 months preceding the event giving rise to the claim.
- We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profit, revenue, data, or business opportunity.
Nothing in these Terms limits liability that cannot be lawfully limited, including liability for death, personal injury caused by negligence, fraud, or gross negligence (Italy: art. 1229 c.c.; Sweden: Skadeståndslagen 1972:207; Switzerland: art. 100 CO).
10. Termination
Either party may terminate an engagement:
- By giving the notice period specified in the Engagement Document.
- Immediately, for material breach not cured within 14 days of written notice.
- Immediately, on the insolvency or bankruptcy of the other party.
On termination, you remain liable for all work performed up to the termination date and for any non-cancellable third-party costs already incurred on your behalf.
11. Acceptable use of website
You agree not to:
- Submit false, misleading, or fraudulent information through any form.
- Attempt to gain unauthorised access to the website, its servers, or any associated systems.
- Use the website to distribute malware, spam, or other harmful content.
- Scrape, harvest, or otherwise extract data from the website using automated means.
- Reproduce, copy, or republish website content without our prior written permission.
12. Governing law & jurisdiction
These Terms are governed by the laws of [CHNG_PLACEHOLDER — chosen jurisdiction, e.g. Italy], without regard to its conflict-of-law principles. The competent courts of [CHNG_PLACEHOLDER — chosen city / venue] have exclusive jurisdiction, except where mandatory consumer-protection laws of the client's country of residence apply.
The UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.
13. Contact
For any question regarding these Terms, contact us at:
CH NET GUARD — Legal
Email: legal@chnetguard.com